Shannon began dreaming of serving others as a young girl through the role of a police officer and turned to the military to pursue a career in the USAF. Stationed at NORAD, she traveled all over before deciding to retire and focus on serving in a different way, through the Diversion Program. She is married to her high school sweetheart and has a beautiful daughter. Her weaknesses are scary movies, true crime novels and memoirs. Ask her about her passion for serving families and youth and you'll notice her eyes light up!